Privacy Policy for Titan Roofing Solutions
Effective Date: 07/16/2025
Titan Roofing Solutions values the privacy and confidentiality of your personal and business information. This privacy policy outlines how we collect, use, and protect your data when you visit our website, https://titanroofingca.com/. This policy applies specifically to the website itself and not to any subdomains or third-party sites linked from our website. By using our website, you agree to the practices described in this privacy policy. If you have any questions or concerns, please contact us at: office@titanroofingca.com.
We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website following any modifications signifies your acceptance of the updated terms.
1. Information We Collect
When you interact with our website, we may collect two types of information:
- Personally Identifiable Information (PII): Information you provide voluntarily, such as your name, email address, phone number, and other details that help us provide requested services or respond to your inquiries.
- Non-Personally Identifiable Information (Non-PII): General data collected as you browse the website, such as IP addresses, page views, and browsing behavior. This information helps us analyze website usage on an aggregate level.
For example, if you request to receive newsletters or other communications, we will collect your email address to fulfill that request. Similarly, when you contact us for customer support or inquiries, we gather your name and email for further communication.
We also use cookies and web server logs to track how visitors interact with our website. Cookies are small data files stored on your device, which allow us to recognize your browser and gather information such as the pages you visited and how long you stayed. This data is collected anonymously and cannot be linked to any specific individual.
You can disable cookies in your browser settings, but please note that some parts of the website may not function properly if cookies are disabled.
2. Use of Information
We use your personally identifiable information to:
- Respond to your inquiries and requests.
- Provide the content or services you’ve requested.
- Keep you informed about updates, promotions, and services from Titan Roofing Solutions, if you have opted in for such communications.
Non-personally identifiable information is used in aggregate to analyze usage patterns, enhance the functionality of our website, and improve user experience.
We do not sell or rent your personally identifiable information to third parties. We do not sell or share your personal information, including phone numbers, with third parties or affiliates for marketing or lead generation purposes. We may share your information with trusted third-party service providers who assist us with website operations and customer services, but only to the extent necessary to perform those functions. All third-party vendors are required to protect your data in accordance with this policy.
3. Disclosure of Information
We may disclose your information:
- When legally required: To comply with laws, regulations, or legal processes, or to respond to lawful requests by public authorities.
- To protect our rights: If there is a need to prevent fraud, protect the security of our services, or defend against legal claims.
- In business transfers: If we sell or transfer part of our business, your information may be included in that transaction.
We will not share your personally identifiable information in ways unrelated to those outlined above unless you have given your explicit consent.
4. Modifying Your Information
If you wish to update or delete your personally identifiable information, please contact us at office@titanroofingca.com. While we will make reasonable efforts to accommodate your request, please note that complete removal of information may not always be possible due to technical or legal constraints.
5. Protection of Children’s Privacy
In compliance with the Children’s Online Privacy Protection Rule (“COPPA”), Titan Roofing Solutions is committed to protecting children’s privacy. Our website is not intended for use by children under the age of 13, and we do not knowingly collect information from anyone under 13. If we become aware that a child under 13 has provided us with personally identifiable information, we will take steps to remove that information from our records.You can learn more about COPPA at http://www.coppa.org/coppa.htm.
6. Data Security
We implement reasonable physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
7. Consent to Transfer of Information
Titan Roofing Solutions operates in the United States, and if you are located outside of the U.S., your personal information may be transferred to, and stored in, the U.S. By using our website and providing your information, you consent to this transfer.
8. Links to Other Sites
Our website may contain links to third-party websites. Please note that Titan Roofing Solutions is not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit, as their policies may differ from ours.
9. Advertising and Opt-Out Information
We use third-party companies to display ads on our site and others. These companies may use cookies, web beacons, or similar technologies to gather information about your activities on our site and other sites to deliver targeted ads based on your interests.
If you prefer not to participate in interest-based advertising, you can opt out by visiting the Digital Advertising Alliance’s opt-out page at http://www.aboutads.info/choices/.